ANA Crowne Plaza Osaka by IHG

Reception: very customer service oriented, helpful and well presented. Room stayed: very spacious, spotless, neat, beds and pillows were comfortable; loved the river view in the morning and at night. Breakfast provided: great variety, the floor manager was super nice and friendly. Location: closed to variety of local restaurants

⭐️⭐️⭐️⭐️⭐️ Exceptional Service at ANA Crowne! Our stay at ANA Crowne was absolutely wonderful, and we were particularly impressed by the outstanding service from the housekeeping team. A special mention goes to Shoda, who went above and beyond when we needed assistance on November 7th around 6 PM. Our young son had a little accident, and Shoda arrived in no time to change the bedding. She handled everything so swiftly and professionally that our evening wasn’t disrupted at all. Her kindness and efficiency truly stood out, making what could have been a stressful moment completely seamless. Beyond this, the entire hotel experience was fantastic. The renovations are top-notch, giving the hotel a fresh and modern feel while maintaining a warm and welcoming atmosphere. Every aspect of our stay—from the amenities to the hospitality—was exceptional.

"I recently stayed at ANA Crowne Plaza Osaka and had a fantastic experience. The staff were incredibly helpful and friendly, making me feel welcome throughout my stay. The breakfast menu had a wide variety of options, catering to different tastes and dietary needs. The rooms were spotlessly clean and comfortable, providing a perfect place to relax after exploring the city. Overall, I highly recommend ANA Crowne Plaza Osaka for a pleasant and enjoyable stay."

Location and convenience store close by.

Great location for getting around the city with kids. Just a short walk from Osaka station, taxi rank right outside the hotel lobby, lots of shops and restaurants nearby including a convenience store next door for essentials. Room service options were fantastic and the staff were wonderful.